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Advisory Visits

Since February 2017, PSI inspectors have been visiting pharmacies to answer any questions that pharmacists might have about their use of the Pharmacy Assessment System and to check that it is being completed. This visit is not an inspection and takes approximately 20 minutes.

The advisory visits are not notified, and it is not possible to organise a scheduled visit with us. However, with the monthly email alert we do indicate the counties/regions that the PSI inspectors are scheduled to visit that month, and while this may occasionally be subject to change, all pharmacies will receive a visit. In June, visits are planned for counties Carlow, Clare, Kilkenny, Limerick, and Dublin 7, Dublin 16, Dublin 17 and Dublin 20. It is important that all staff members know where the Pharmacy Assessment System folder is located in the pharmacy. 

Key Statistics from the Advisory Visits

As of May 2017, there have been 1,370 pharmacy advisory visits by our staff; this is 72% of registered pharmacies visited so far.

  • In 68% of pharmacies visited, the supervising pharmacist has been present
  • 90% of pharmacies visited had started completing the Pharmacy Assessment System
  • 80% of pharmacies said it helped review pharmacy practice/ identify areas for improvement

Completion Schedule

To help you keep on track, and support you in completing the Pharmacy Assessment System, please find a suggested completion schedule below:

Each month an email alert will be sent to supervising pharmacists and pharmacies with the suggested section of the Pharmacy Assessment System that you should complete.

Information Events

To provide information and support in the roll-out of the Pharmacy Assessment System, we held 12 information events in various locations around the country in October and November 2016 and again in March 2017. You can view the event presentation and other resources that we have available.

If you have any questions or feedback on the Pharmacy Assessment System, you can email us on

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